Reach Universal Pty Ltd trades as Reach Movement Health. Reach Movement Health and it’s parent company Reach Universal Pty Ltd are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
Reach Movement Health provides post-graduate level education in Pilates and movement health. With a combination of online and in person services we provide Workshops, Training Programs, tutorials and in-depth mentoring style Immersion programs, that provide training and assessment within our services.
In addition we provide Events with guest presenters both online and in person, sales of small apparatus and items that support our services and our brand, and other related business activities.
Reach Movement Health actively seeks to collaborate with individuals and other organisations who have a similar intent and philosophy.
Our personal information handling procedures
For the purpose of our activities we collect and hold information that can include:
- Email contact details
- Phone contact details
We collect and hold this information in order to contact you in relation to the services you purchase or are provided, for providing ongoing marketing and promotion of our products, services and business to you, and for business related purposes that are relevant to our activities. This information may from time to time be provided to national and overseas entities when they are in a direct collaboration or arrangement with Reach Movement Health on projects and ongoing business. In relation to Reach Movement Health processes and information collection, we may link personal information across business processes in all cases.
Personal information collected and held by Reach Movement Health on our web host located in Australia as well as on our Teachable platform located in the USA and on our Mailchimp platform that is located in the USA and linked directly to our website hosting.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including correspondence, feedback forms, by telephone, by email, via our website www.reachmovementhealth.com, from your website, from media and publications, from other publicly available sources, from cookiesand from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
We collect personal information you provide to us voluntarily, such as your name, phone number, email address, home address, business address, business name, bank account, tax information, drivers licence and utility bills. This happens during platform signup and or when you purchase from our website and/or Teachable platform.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law; and
- To any related entity or related individual of this Company
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Reach Movement Health or Reach Universal Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website. This information was last reviewed and updated on 16th March 2021.
0427 648 666